Director of Product Marketing

Title: Director of Product Marketing
Location: US-anywhere
Reports to: Chief Marketing Officer

Do you want to bring really cool technology to market? Do you have experience in the intersection of telecom, mobile and CRM? Are you creative with a technical curiosity?

As the director of product marketing, you’ll help KnowMe bring its range of telecom infused customer engagement products to market. This is a wide-ranging, player/coach role that puts product marketing between development, sales and our customers.

You’ll need to roll up your sleeves and dive into a virtuous cycle of:

  • Help to define the GTM strategy and positioning and market/competitors
  • Creating the full range of sales tools and product content
  • Engage with early customers to ensure their success
  • Cycle customer feedback, features, capabilities and UX back into engineering

This is an opportunity to craft a world-class product marketing organization from the ground up.

Description of Duties

  • Content creation in the form of blog posts, sales presentation, how-to videos
  • Managing demo and trial systems for internal and external customers
  • Leading the customer success function for the MVP products

Skills and Capabilities

  • Excellent written and verbal communication skills
  • The ability to dream big while executing small
  • While not a technical role, technical curiosity is important
  • Understanding of telecom/calling services (calling, forwarding, ) a plus
  • Understanding of, and experience with, CRM systems (Salesforce, Dynamics, Netsuite) a plus

Salary & Benefits

  • Competitive within early stage startup companies

Please email to submit a resume or inquire about a position.

Strong, lasting relationships with your customers start now

Start using KnowMe to see how streamlined communication, listening, and tracking can make a major impact on your bottom line.