AutoPylot is a new product from KnowMe and built on the KnowMe IQ platform that fills the information gap between customer conversations and an enterprise’s CRM, then applies AI to understand customer intent and improve downstream business processes. While 92% of Fortune 5,000 enterprises use... Read More
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As the owner of a small business, you’re committed to making your business succeed, whatever it takes. On any given day, you find yourself with a lot of plates in the air—from handling inventory, working the sales floor, running payroll, or any number of other... Read More
Driving and managing online reviews are crucial for small and local businesses. That’s why we created KnowMe Reviews, a smarter way to engage customers and drive reviews. KnowMe Reviews is predicated on three core principles: Focus review requests towards satisfied customers; Catch unhappy customers and... Read More
For retail businesses and storefronts, many things go into a consumer’s decision to patronize your shop – location, style, how easy, and inviting it is. Certainly word-of-mouth from other satisfied customers can help drive new business. But in the past 5 years, online reviews have... Read More
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