Resources

Browse our latest posts below or select by Product, Industry, or Resource Type to see relevant posts from the archive.

Black woman with clipboard looks at her cellphone in a large empty interior.

As the owner of a small business, you’re committed to making your business succeed, whatever it takes. On any given day, you find yourself with a lot of plates in the air—from handling inventory, working the sales floor, running payroll, or any number of other

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Smiling woman with cellphone stands amid clothing racks.

Driving and managing online reviews are crucial for small and local businesses. That’s why we created KnowMe Reviews, a smarter way to engage customers and drive reviews. KnowMe Reviews is predicated on three core principles: Focus review requests towards satisfied customers; Catch unhappy customers and

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Man in black apron types on his cellphone.

For retail businesses and storefronts, many things go into a consumer’s decision to patronize your shop – location, style, how easy, and inviting it is. Certainly word-of-mouth from other satisfied customers can help drive new business. But in the past 5 years, online reviews have

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