We believe technology should free you up, not bog you down.
Where other companies would have you use several apps, we’ve got everything you need to know your customers in one easy-to-use platform.
KnowMe IQ works behind the scenes to automate routine communications like reviews, reminders, follow-up notes, and payments with consistent messaging and perfect timing. Even better, it frees up your team to spend more face time with customers.
KnowMe also makes it easy for customers to get in touch with your team by text, as well as phone, email, or web chat, so they can get help right when they need it.
Relationships are everything for a small business. The better you know your customers, the easier it is to show them how important they are to you.
Automating customer satisfaction surveys helps you keep tabs on how customers feel after interacting with your business. And when something goes wrong, you’ll know about it fast so you can patch things up before an unhappy customer takes their business elsewhere – and tells their friends.
We know you don’t have time to learn a lot of new tech. Start with the low-hanging fruit: getting more positive reviews to grow your business. Get started today and use our KnowMe Reviews solution for free.
When you’re ready, we can help you deepen your customer relationships with loyalty and referral programs, streamline payments, track marketing campaigns, and more.
AutoPylot is a new product from KnowMe and built on the KnowMe IQ platform that fills the information gap between customer conversations and an enterprise’s CRM, then applies AI to understand customer intent and improve downstream business processes. While 92% of Fortune 5,000 enterprises use Read More
Driving and managing online reviews are crucial for small and local businesses. That’s why we created KnowMe Reviews, a smarter way to engage customers and drive reviews. Read More
Driving and managing online reviews are crucial for small and local businesses. That’s why we created KnowMe Reviews, a smarter way to engage customers and drive reviews. Read More
Start using KnowMe IQ to see how streamlined communication, listening, and tracking can make a major impact on your bottom line.
