Why KnowMe?

We believe technology should free you up, not bog you down.

One Platform, Zero Hassle

Where other companies would have you use several apps, we’ve got everything you need to know your customers in one easy-to-use platform.

Man in red apron showing bakery samples to customer on tablet device.

Easy interactions make happy customers

KnowMe IQ works behind the scenes to automate routine communications like reviews, reminders, follow-up notes, and payments with consistent messaging and perfect timing. Even better, it frees up your team to spend more face time with customers.

KnowMe also makes it easy for customers to get in touch with your team by text, as well as phone, email, or web chat, so they can get help right when they need it.

Curvy, modern woman in home office, talking on a mobile phone while working on her laptop.

You can’t fix what you don’t know is broken

Relationships are everything for a small business. The better you know your customers, the easier it is to show them how important they are to you.

Automating customer satisfaction surveys helps you keep tabs on how customers feel after interacting with your business. And when something goes wrong, you’ll know about it fast so you can patch things up before an unhappy customer takes their business elsewhere – and tells their friends.

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Start simple and we’ll grow with you

We know you don’t have time to learn a lot of new tech. Start with the low-hanging fruit: getting more positive reviews to grow your business. Get started today and use our KnowMe Reviews solution for free.

When you’re ready, we can help you deepen your customer relationships with loyalty and referral programs, streamline payments, track marketing campaigns, and more.

Strong, lasting relationships with your customers start now

Start using KnowMe IQ to see how streamlined communication, listening, and tracking can make a major impact on your bottom line.