Sectors: Auto Industry

How KnowMe IQ Drives Business in the Auto Industry

Get more and better reviews

In the auto industry, where convenience and service are everything, online review sites are incredibly persuasive. When customers find your auto shop or car dealership on Google and Facebook, you need to make sure you look good.

87% of consumers consider reviews before purchasing automotive services

84% consider reviews when choosing a car dealership

52% wouldn’t use a business with fewer than four stars

Smiling man in blue suit speaks to a happy woman through the window of her car door.

“Recently visited Hudson Hyundai and while I normally don’t post reviews, the sales manager Percy and the entire team were so great I had to take the time to do so!”

Middle-aged man with black glasses and plaid shirt looks at his phone screen and smiles.

Make it easy to keep coming back

When you use KnowMe, your customers can:

  • Get service reminders
  • Schedule appointments
  • Pay by text message
  • Earn loyalty rewards
  • Refer their friends
Black woman in black, red, and gray jacket works on a tablet in a car shop.

Better communication makes better service

When you use KnowMe, your employees can:

  • Use a business number with their own phone
  • Record calls for quality and training purposes
  • Communicate with customers by text message
  • Automatically notify customers when their vehicle is ready
  • Get paid more quickly with automated invoices
Man in suit leans on window of a car, talking to the smiling blonde woman inside.

“I recently leased a car from Hudson Hyundai and felt the need to post a review. It was such a great experience. Percy and the team were a pleasure to work with.”

How KnowMe customers use our platform to do better business

“I was able to retrieve a customer call using KnowMe and we had him in our door the next day and had him on the road the day after.”

– Dave Reali , Dela Bela Pontiac

“KnowMe allows me to be confident and have less stress.”

– Joel Jurado , Jeffrey Automotive

Strong, lasting relationships with your customers start now

Start using KnowMe to see how streamlined communication, listening, and tracking can make a major impact on your bottom line.