Solutions

With more than 10 years of experience in small business systems, KnowMe IQ has created a modular system built on a world-class CRM

The smarter customer engagement platform

Three happy women look at a mobile phone in a retail store.

Tools to grow

  • Drive more and better reviews with business texting
  • Automatically measure campaign effectiveness and capture leads
  • Build compelling digital loyalty programs
  • Offer flexible payments to get paid faster

With KnowMe IQ, you can start with a single module and grow. Add functionality when you and your business are ready without the hassle of learning new systems or vendors.

Plus, with our mobile app you can put the power of knowing your customers into the hands of your people.

KnowMe Reviews

Get more and better reviews

Use business texting to instantly connect with customers. When you ask for reviews and referrals, you can be confident that you’ll get them – every time.

Integrated satisfaction surveys measure happy customers and enable you to address unhappy customers before they rant online.

  • Drive more and better reviews across multiple sites
  • Engage with customers via texting
  • Automate and measure customer satisfaction
  • Target unhappy customers for resolution

With KnowMe’s AI-driven ReviewMinder system, we’ll help you maximize the value of online reviews.

Black male in dark shirt holding an ipad near cars; phone showing reviews and ratings of automotive business.
Black male in dark shirt holding an ipad near cars; phone showing reviews and ratings of automotive business.
KnowMe Funnel

Measure marketing effectiveness

Your customers are connecting with you in more ways than ever: email, web forms, calls, texts, you name it. KnowMe Funnel shows you which channels are driving the most value so you can make smarter decisions and grow.

  • Track and report on multiple CTA channels (voice, text, web forms, etc.)
  • Use unique phone numbers for each advertising channel
  • Automatically feed leads into existing systems
  • Easily monitor ROI

Plus, KnowMe Funnel automatically captures leads and pushes data into your existing CRM, to make life that much easier for your sales team to seal the deal.

Woman in dark top holding clipboard and looking at phone; van reading "Hal Jones Automobile" near billboard reading the same.
Woman in dark top holding clipboard and looking at phone; van reading "Hal Jones Automobile" near billboard reading the same.
KnowMe Loyalty

Build customer loyalty

Easily identify your best customers and encourage them to keep coming back with text-based frequent buyer programs, digital coupons, and other incentives.

  • Replace old-school paper loyalty cards with a simple text-based system
  • Eliminate the need for a separate mobile app
  • Engage with and reward customers in a style they want
Man in blue shirt and leather work apron writes on his phone; phone shows texts referring to a loyalty card discount.
Man in blue shirt and leather work apron writes on his phone; phone shows texts referring to a loyalty card discount.
KnowMe Payments

Streamline payments

Remove barriers to getting paid by making payments easy and convenient for your customers. KnowMe Payments gives your customers options, so they can pay the way they want to.

When you add our business text module, customers can even view their invoices and make payments by text.

Female dental assistant in blue top smiling in an office; phone showing mobile payment companies.
Female dental assistant in blue top smiling in an office; phone showing mobile payment companies.
KnowMe Mobile

Mobilize customer engagement

With KnowMe Mobile, Your team can call and text customers from a business number using their own phones.

  • Extend your customer engagement to smartphones.
  • Provide each employee a separate business number without providing phones too
  • Automatically capture leads and new customers
Woman in green top stands between clothing racks holding her phone and smiling; Phone shows list of phone numbers and times.
Woman in green top stands between clothing racks holding her phone and smiling; Phone shows list of phone numbers and times.

Strong, lasting relationships with your customers start now

Start using KnowMe to see how streamlined communication, listening, and tracking can make a major impact on your bottom line.