With more than 10 years of experience in small business systems, KnowMe IQ has created a modular system built on a world-class CRM
The smarter customer engagement platform
Tools to grow
- Drive more and better reviews with business texting
- Automatically measure campaign effectiveness and capture leads
- Build compelling digital loyalty programs
- Offer flexible payments to get paid faster
With KnowMe IQ, you can start with a single module and grow. Add functionality when you and your business are ready without the hassle of learning new systems or vendors.
Plus, with our mobile app you can put the power of knowing your customers into the hands of your people.
Get more and better reviews
Use business texting to instantly connect with customers. When you ask for reviews and referrals, you can be confident that you’ll get them – every time.
Integrated satisfaction surveys measure happy customers and enable you to address unhappy customers before they rant online.
- Drive more and better reviews across multiple sites
- Engage with customers via texting
- Automate and measure customer satisfaction
- Target unhappy customers for resolution
With KnowMe’s AI-driven ReviewMinder system, we’ll help you maximize the value of online reviews.
Measure marketing effectiveness
Your customers are connecting with you in more ways than ever: email, web forms, calls, texts, you name it. KnowMe Funnel shows you which channels are driving the most value so you can make smarter decisions and grow.
- Track and report on multiple CTA channels (voice, text, web forms, etc.)
- Use unique phone numbers for each advertising channel
- Automatically feed leads into existing systems
- Easily monitor ROI
Plus, KnowMe Funnel automatically captures leads and pushes data into your existing CRM, to make life that much easier for your sales team to seal the deal.
Build customer loyalty
Easily identify your best customers and encourage them to keep coming back with text-based frequent buyer programs, digital coupons, and other incentives.
- Replace old-school paper loyalty cards with a simple text-based system
- Eliminate the need for a separate mobile app
- Engage with and reward customers in a style they want
Remove barriers to getting paid by making payments easy and convenient for your customers. KnowMe Payments gives your customers options, so they can pay the way they want to.
When you add our business text module, customers can even view their invoices and make payments by text.
Mobilize customer engagement
With KnowMe Mobile, Your team can call and text customers from a business number using their own phones.
- Extend your customer engagement to smartphones.
- Provide each employee a separate business number without providing phones too
- Automatically capture leads and new customers
Strong, lasting relationships with your customers start now
Start using KnowMe to see how streamlined communication, listening, and tracking can make a major impact on your bottom line.